Frequently Asked Questions – FAQ
The documents and licenses needed differs with the country you are shipping to as customs of different countries have different regulations. Generally, the following documents are required,
You can obtain a more specific set of documentation required by going through the website or by contacting our agents.
The types of expenses and amounts will vary depending on the destination country and their rules. Generally, you will have to pay a duty and VAT charges, usually below 20%. There are certain conditions that have to be fulfilled in order to ship your car duty free.
Additionally, You will have to pay for handling fees, unloading fees and port charges etc. You can contact our agents for the specific details.
We conduct car shipping through land transport via recovery truck or shared car carrier, sea freight via containers or Ro-Ro transport and through air freight. These modes differ according to the country to where the car is shipped to. We also offer a range of services to cater to your car shipping needs, including door-to-door delivery, pre-purchase inspection, warehousing, and comprehensive insurance coverage to ensure your vehicle is transported safely and securely.
You can get an estimate by going through the article for the specific country in our website. If you wish for a more specific price, you can get a quote via our free quote service available on our website or you may contact our agents. We guarantee that this is the best price and will match the service you receive and to fulfill your needs.
We ship a wide variety of vehicles, including cars, trucks, SUVs, motorcycles, classic cars, and luxury vehicles. If you have a special vehicle or specific requirements, please contact us for more information.
The shipping time depends on the distance, route, and mode of car shipping selected. Generally, domestic shipping takes between 1-2 weeks, while international shipping can take several weeks. You can obtain a more accurate time through our free quote service on our website.
All vehicles transported by us are covered by comprehensive insurance. This insurance protects against damage, theft, and other unforeseen events. You will receive detailed information about the coverage when you book your shipment.
Open transport involves shipping your vehicle on an open trailer, which is the most common and cost-effective method. Enclosed transport offers additional protection by shipping your vehicle in an enclosed trailer, shielding it from weather and road debris. Enclosed transport is recommended for high-value, classic, or luxury vehicles.
Before shipping, . Check for any existing damage and take photos for documentation. Ensure the fuel tank is no more than a quarter full, and disable any alarm systems. The following points should be taken care of.
Our team will provide a detailed checklist when you book your shipment.
While some carriers allow limited personal items in the trunk, it is generally not recommended as they are not covered by insurance and may increase the weight of the vehicle. It’s best to consult with our team for specific guidelines.
Yes, you or a designated representative must be present at both pick-up and delivery to inspect the vehicle, sign the necessary documents, and receive the vehicle. This ensures that any pre-existing damage is noted and the vehicle is handed over securely.
In the unlikely event that your vehicle is damaged during transport, you should immediately document the damage with photos and report it to our customer service team. We will assist you in filing an insurance claim and ensure that the issue is resolved promptly.